Distance Learning Policy

Participation Criteria

  • All Rock and Roll Hall of Fame and Museum distance learning programs are Point-To-Point. Teachers should select two possible date and time combinations to ensure participation.
  • Class size is limited to a 30-student maximum.
  • Audio and/or video recording is NOT permitted. Many of the resources in the program are copyright protected, so we must insist that schools not record the distance-learning program.
  • Teachers are expected to prepare students prior to the event. The On the Road education packet, including lesson outlines with pre/post activities, will be available free of charge .
  • A confirmation, including connection instructions, will be sent to teachers at least one week prior to the program date.
  • Sites that have not previously participated in On the Road are required to complete a test call prior to the program. Further information on how to set up a test call will be sent with the initial confirmation letter.


Registration Information

  • Registration Fees: $150 per program.
    • Multipoint connection will be charged $150.00 per site connecting in the conference

    • Sites must pay their own line and bridging charges (when applicable)

  • Registration Deadline: Three weeks prior to the requested program date.
  • Payment: Reservations are firm only when the Rock and Roll Hall of Fame and Museum receives the full payment or purchase order.  [Note: the Rock Hall cannot accept purchase orders from schools in Northeast Ohio]. Final payment or purchase order is due ten (10) business days prior to the scheduled program date. RRHOFM accepts checks, Visa, MasterCard, or American Express.
    • If paying by check, make checks payable to: Rock and Roll Hall of Fame and Museum Inc.
      • Checks should be mailed to:
        Rock and Roll Hall of Fame and Museum
        Attn: Accounting Department (On the Road)
        1100 Rock and Roll Boulevard
        Cleveland, OH 44114-1022
    To submit credit card information, please contact John Goehrke at 216.515.1202


  • Refunds: The Rock and Roll Hall of Fame and Museum will provide a full refund for program cancellations only, provided that written notice of cancellation (with receipt of confirmation) is received at least ten (10) business days prior to your group’s reservations date. Under NO circumstances will the Rock and Roll Hall of Fame and Museum provide a partial refund for non-attendance OR when written notices of cancellation are less than ten (10) business days prior to your group’s reservation date.  Programs will be rescheduled at no penalty to the school for weather-related issues (i.e. snow days) provided that program is rescheduled by the end of the school year.  If Rock and Roll Hall of Fame and Museum is unable to reschedule said weather affected program by June 30 of that school year, the school will be issued a full refund.   
  • Scheduling: Fill out completely the “Program Request” form and click the submit button. Please submit one form for each teacher and/or program request. The Education Department of the Rock and Roll Hall of Fame and Museum reserves the right to substitute classes at any time if the need arises, although we will make every attempt to contact you first.
  • Force Majeure: RRHOFM shall not be liable for delay or non-performance of its obligations hereunder because of any circumstances beyond its reasonable control including with limitation, fire, storm or flood; accident, breakdown or failure of production facilities; war, rebellion, terrorism, insurrection or riot.



  • Every program includes a 15-30 minute test connection prior to the program.
  • The test period is a perfect time to review videoconferencing behavioral expectations as well as go over any instructions regarding microphone usage, camera locations, etc.
  • Have your confirmation information with you the day of the program. It includes all appropriate contact phone numbers and conference numbers necessary in the event of technical problems.
  • We recommend that teachers select the student(s) from their site to ask/answer questions.