Accessibility, Services, etc.

Accessibility

For Visitors Who Are Deaf or Hard of Hearing
Qualified Interpretation

Qualified cued speech interpreters are available with at least two weeks advance notice. Please email for details.

Videos/Films

All videos and films are open-captioned.

Theaters

Assistive Listening Devices (headsets and neckloops) are available.

For Visitors with Mobility Impairments

Elevators serve all levels of the Museum.
Visitor Services maintains a limited supply of wheelchairs and strollers at the Information Desk located on the Plaza Level.
Call 24 hours in advance and a Visitor Service Representative will have a wheelchair waiting for curbside pickup from the fire lane. Call 216.515.1266 for details and reservations.
Two motorized mobility scooters are available on a first-come first served basis.
Wheelchair Accessible Seating available in all theaters.
Visitor Services offers Braille guides, as well as foreign language brochures available in German, French, Portuguese, Spanish and Japanese at the Information Desk located on the Plaza Level.
Guided tours are available with at least two weeks advance notice. Please email for details.

For Visitors Who are Blind or Partially Sighted

Brochures/Exhibit Labels/Text

Large Print brochures, exhibit labels and text are available upon request. Please inquire at the Information Desk.
Click here to download the large print version of the Museum’s Exhibit and Information Guide.

General

Visitor Services can accommodate nursing mothers who would like a private, quiet place to care for their infant. Please contact a Visitor Service Representative for assistance.
Foreign language brochures available in German, French, Portuguese, Spanish and Japanese at the Information Desk located on the Plaza Level.
Guided tours are available with at least two weeks advance notice. Please email for details.
Family restrooms are available in our administrative offices. Please contact a Visitor Service Representative for assistance.
For more information about accessibility, please email

Photography

Many of the artists who have generously loaned or donated artifacts to the Museum have stipulated that these items are not to be photographed or reproduced in any way. Due to our agreements with these artists, photography and video are allowed only in the Museum Lobby. Cameras should be left at the coat and camera checkroom on the Museum’s Ground Level.

WiFi

Wireless Internet access is available in all public areas of the Museum, including in the lobbies and Rock Hall Cafe.

Parental Advisories

The Museum’s exhibits contain straightforward depictions of the history of rock and roll and its culture. Some exhibits and films contain mature themes and images. Please note the parental advisories listed in the Museum’s exhibit guide, available upon entering the Museum.

Exhibits

To capture the ever-evolving spirit of rock and roll, the exhibits are changed frequently and some items are displayed on a temporary basis. Areas of the Museum may be closed during your visit for exhibit changes and maintenance.

Recycling

Paper, aluminum and plastic recycling receptacles are found in the Rock Hall’s Plaza Lobby. Additonal plastic and aluminum receptacles are available on the third floor.

Notice

No food, beverages, drugs, cans, glass containers, or any kind of contraband are allowed in the Rock and Roll Hall of Fame and Museum. It is suggested that backpacks, large bags or luggage be checked in at coat check or be taken back to your vehicle. All bags are subject to search at any time. No solicitation is allowed. No Smoking Allowed. The Rock and Roll Hall of Fame and Museum will not be held liable for ANY ITEM of personal property or its contents lost or damaged in coat check.

It is illegal to carry a firearm, deadly weapon, or dangerous ordinance anywhere on these premises. Unless otherwise authorized by law, no person shall knowingly possess, have under the person’s control, convey, or attempt to convey a deadly weapon or dangerous ordnance onto these premises. Posted Pursuant to the Ohio Revised Code.