Rush Fan Day FAQ
You have questions and we have answers -
read below for some FAQ and the Rock Hall response related to the upcoming Rush Fan Day at the musem on January 19, 2019.
QUESTION: I love Rush but can’t make it to Cleveland? Can I still watch this event?
ANSWER: Yes, the interview will be live streamed on the Rock Hall’s Facebook page where fans can submit questions directly during the Q&A. Fans can also hear the complete interview on several SiriusXM channels throughout January including Classic Rewind, Rock and Roll Hall of Fame Radio and Volume, and anytime on SiriusXM On Demand.
QUESTION: What time will doors open? How early can I arrive?
ANSWER: The doors for this event will be open at 10am. Fans can arrive prior to this time, but will not be able to gain entry inside the building until we open at 10am.
QUESTION: Is the interview portion a seated event?
ANSWER: No, the interview takes place on the Museum’s main stage and the viewing area is standing room only. The interview is expected to run from 12pm-12:45pm, including audience Q&A.
QUESTION: How did you determine the ticket price?
ANSWER: The $125 ticket price ($100 for members) includes the book, which retails at $75. In addition to the book, each ticket includes access to the Hall of Fame interview, access to the Geddy Lee book signing, a commemorative credential, and access to all of the Rock Hall’s exhibits, including the new Geddy Lee bass guitar exhibit. We are also screening Rush’s complete 2013 Induction footage in our Main Exhibit Hall's Forest City Theater.
QUESTION: I am a Rock Hall member but was unable to get tickets during the presale. Can I try again during the general public sale?
ANSWER: Yes! Members who are unable to purchase tickets during the presale can try again during the general public sale starting at 10am on Monday, January 14 and will still be eligible for the discounted member price of $100.
QUESTION: My friend/spouse/partner is coming, but doesn’t want the book. Do I really need to buy the full ticket package ($100 member / $125 non-member)?
ANSWER: Yes, the event ticket including the book is the only ticket available for this event. The extra book can make a great gift for the Rush fan or music lover in your life!
QUESTION: I don’t want to buy the full-price ticket and/or the event is sold out, but want to come to the Rock Hall that day. What can I do?
ANSWER: You can still buy a regular priced GA ticket, which will provide you access to the Rock Hall’s exhibits, including the new Geddy Lee bass guitar exhibit. We are also screening Rush’s complete 2013 Induction footage in our Main Exhibit Hall, which is included with your admission. The General Admission ticket, however, does not include access to the HOF series interview or the book signing.
QUESTION: I already bought a GA ticket for this day and now would like to upgrade to the Rush Fan Day ticket option? How do I do that?
ANSWER: Go ahead and purchase the Rush Fan Day ticket. After you’ve made the purchase, you can contact our box office at [email protected] about refunding your GA ticket.
QUESTION: Why is there a 2 ticket limit per transaction?
ANSWER: The 2 ticket limit is designed to maximize the number of Rush fans who can have access to this event. If you plan on coming with a larger group of people, you’ll have to split up the tickets across multiple transactions.
QUESTION: I saw Alex Lifeson will be there – will he also be signing?
ANSWER: No, only Geddy Lee will be signing copies of his newest book The Big Beautiful Book of Bass
QUESTION: How long will the signing last?
ANSWER: The signing is planned to last from 1-4pm. Specific information about signing timing & logistics will be communicated to ticket holders upon arrival. You will be allowed to tour the Museum during any extended wait times, so fans’ time waiting in line will be reduced as much as possible. Only copies of Geddy Lee’s Big Beautiful Book of Bass purchased as part of the Rush Fan Day event will be signed. No other outside merchandise is permitted inside the museum.
QUESTION: I already purchased the book – can I bring that and get it signed?
ANSWER: No, you must purchase a “Rush Fan Day” event ticket from our website (ticketing.rockhall.com), which includes a copy of the book. You will receive this book on-site, prior to the signing.
QUESTION: Can I wait in the book signing line without a book?
ANSWER: No, only “Rush Fan Day” ticket holders will be permitted in the book signing line. All “Rush Fan Day” tickets holders will receive a commemorative credential which serves as their access to the book signing.
QUESTION: I bought two tickets, but my friend/spouse/colleague can no longer attend – can I still get his/her book signed?
ANSWER: Yes, please present both tickets upon arrival and you will receive two commemorative credentials. These two credentials will entitle you to two copies of the book at the signing.
QUESTION: Can I bring other items to be signed (i.e. Rush albums, etc)?
ANSWER: No, in order to make sure there is time for everyone to get their books autographed, no additional items will be signed. We ask that you do not bring them with you to the book signing
QUESTION: Can I take pictures during the interview?
ANSWER: Yes, photographs will be allowed
QUESTION: Will I be able to take a personal photo with Geddy Lee during the signing?
ANSWER: Non-flash photography is permitted while you are in the line queue. Please, no selfies at the signing table. Fans will also not be allowed to go behind the signing table. This is to ensure that all Rush Fan Day ticket holders are able to get their book signed. Upon receipt of signed book, we ask that fans promptly exit the area.