Rock & Roll Hall of Fame Visitor Services Rep

Careers, Internships, Volunteers

Are you Ready to Rock?

Be a Rock Star and help us engage, teach and inspire through the power of Rock and Roll.

 

We offer excellent internship opportunities to eligible college or graduate school students. Internships are offered in various departments including: Museum Collections, Development, Digital Media, Education, Human Resources, Legal, Library and Archives, Marketing and Communications and other departments.

We also offer an exciting work environment, great hands on experience, plus additional professional development workshops and training during the summer session.

Careers

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YOUR ROCK & ROLL DREAM JOB AWAITS!  

Strategic Data Analyst – Job No. 1809 – The Rock & Roll Hall of Fame is currently considering applications for the position of Strategic Data Analyst, a temporary part-time position. The Strategic Data Analyst reports to the Strategic Project Manager and plays an integral role in helping the Rock Hall better understand and connect with our audience through visitor studies. Targeted audience research is critical not only for an improved visitor experience, but to develop the long-term strategy of the Rock & Roll Hall of Fame.

Education Curriculum Coordinator – Job No. 1808 – The Rock & Roll Hall of Fame’s Education Department offers a wide range of online educational resources as part of our work to create a deeper understanding of the impact that rock & roll has on our world. The Education Curriculum Coordinator is an experienced education professional who seeks to make a difference by creating materials that will help us to engage thousands of K-12 teachers and students through the power of popular music. This is a multi-year temporary grant-funded position with the possibility of renewal.

Event Coordinator – Job No. 1807 – The Event Coordinator is responsible for scheduling, planning and executing Rock & Roll Hall of Fame internal events and select facility rentals. Handles all logistical tasks for internal events and acts as the liaison between Rock Hall staff, partners, and vendors.

Job No. 1806 – Vice President of Sales and Marketing - The Vice President of Sales and Marketing is a key member of the senior staff and works to fulfill the Rock Hall mission – to engage, teach and inspire through the power of rock and roll. They lead all marketing, communications, social media, public relations, group sales, facility rentals, attendance, and sponsorship for the Hall of Fame. This leader inspires the team to reach a broad audience through innovation, strategic planning and action. This person will collaborate with the leadership team to ensure the Rock Hall’s voice reflects the strategic mission, vision, and goals of the organization and helps connect us with Rock and Roll fans around the world.

Project Archivist – Job No. 1805 - The Rock & Roll Hall of Fame is currently considering applicants for the position of Project Archivist.  This position reports to the Director of Archives and is responsible for processing over 500 archival collections and creating finding aids at the folder- and item-level. This is a temporary 2-year NHPRC grant-funded position that requires specialized archival work.

Director of Corporate Relations - Job No. 1804 - The Director of Corporate Relations builds partnerships with corporations to attract philanthropic support for the Rock Hall. This includes identifying, cultivating and establishing new relationships; stewarding and expanding current relationships; overseeing development of compelling, creative corporate appeals; and tracking and reporting on portfolio activity and success.

Help Desk Support Specialist - Job No.1803 - The Help Desk Support Specialist resolves incidents and completes service requests. This includes installation, maintenance, troubleshooting and upgrading computer hardware, software, and peripheral. This role receives, assigns, prioritizes, documents and actively resolves end user requests. They assist in the use of applications such as Microsoft Office 365 Suite, Adobe Creative Cloud business software, including word processing, spreadsheets and database management; provides instruction or written documentation where required. They provide hardware and software support for our ticketing application, including WIFI connectivity, scanners and ticketing printers.

Communications and Content Coordinator - Job No.1802 - The Communications and Content Coordinator is responsible for assisting with public and media relations projects to achieve the Museum’s overall communications goals. The Coordinator collects, writes and distributes information to target audiences using a variety of communications vehicles.

Internships

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The Rock & Roll Hall of Fame is excited to announce our Fall 2018 internships! We are looking for talented career driven college and graduate school students to support Rock Hall initiatives. The Rock Hall offers project based internships which allows our interns to apply the skills they have learned at college in a fast paced and exciting work environment.

We are a nonprofit organization that exists to engage, teach, and inspire through the power of Rock and Roll. We carry out this mission through our educational programs, our library and archives, and through the operation of our world-class museum that collects, preserves, exhibits, and interprets Rock and Roll. The Rock & Roll Hall of Fame values innovation, collaboration and intentional growth. Over the last 23 years, we have hosted nearly 12 million visitors onsite. Passion for music is a must.

Internship opportunities are limited by the needs of our departments, therefore, not all internships will be offered each semester. If you have any questions about the Rock Hall’s internship program, please contact Sean Hislop by email at [email protected].

We offer

·       Great work experience 

·       Exciting work environment 

·       Flexible work schedules 

·       Discounts on Rock Hall merchandise 

·       Paid parking 

·       Stipend – Amount depending on number of hours worked

·       Additional training, professional development and benefits during the summer session  

 

Application Procedures

Please complete the following steps to apply for an internship with the Rock & Roll Hall of Fame:  

·       Fill out an application by clicking here 

·       Prepare a cover letter and resume.  

·       Include a letter of reference/recommendation from a professor in your field. Letters may be sent separately to Sean Hislop at [email protected] if necessary.

Personal Statement - prepare a one-page summary describing what you hope to bring to the internship and what you hope to gain during the internship.  

Volunteers

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Become a Roadie at the Rock Hall!

Roadies (volunteers) have the unique opportunity to contribute their gift of time and talent to the Rock and Roll Hall of Fame and Library and Archives. 

Roadies often give us a hand during regular business hours: 8:30 a.m. – 5:30 p.m. Monday – Friday, including occasional special events in the evenings and weekends.

* While there are limited volunteer opportunities currently available; applications are always accepted. We will contact prospective applicants who have the appropriate skill sets and availability when an opportunity arises.

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Benefits of being a Roadie...

  • Paid parking
  • Museum store discount
  • Museum cafe discount
  • Rock Hall or Roadie t-shirt
  • Opportunities to attend Museum functions
  • and much more!

* To be considered an active Roadie, you must be available to volunteer a minimum of 48 hours a year (approximately 4 hours a month).

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Interested? Click here to apply online.

Docent

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A docent is a member of the Rock Hall Roadie Volunteer Program who is specially trained to conduct interpretive tours of the Rock & Roll Hall of Fame for visitors of all ages. All docents attend an intensive Docent Training Course which covers the history of rock and roll, the contents of all Museum exhibits and touring techniques. They provide tours of the museum to visitors, members, and events, and also train other volunteers and assist with volunteer opportunities. Docents attend continuing education courses offered by the education department.

If you are interested in learning more about the docent program, please email [email protected].

1100 Rock and Roll Boulevard, Cleveland, Ohio 44114 • [email protected] • rockhall.com • 888-764-7625