Rock & Roll Hall of Fame Visitor Services Rep

Careers, Internships, Volunteers

Are you Ready to Rock?

Be a Rock Star and help us engage, teach and inspire through the power of Rock and Roll.


We offer excellent internship opportunities to eligible college or graduate school students. Internships are offered in various departments including: Museum Collections, Development, Digital Media, Education, Human Resources, Legal, Library and Archives, Marketing and Communications and other departments.

We also offer an exciting work environment, great hands on experience, plus additional professional development workshops and training during the summer session.


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Visitor Service Representative - Our Visitor Service Representatives (VSRs) are the face of the Rock Hall. This is a customer focused position providing superior service to WOW Rock Hall fans. Additional responsibilities include monitoring the artifact and exhibit areas and providing information about Cleveland to our Fans from across the globe. Knowledge and passion for Rock and Roll is a must.

Vice President of Development and External Relations – Job No. 1816 – The Vice President of Development and External Relations is a natural leader of cultural organizations and serve as the lead fundraiser at a dynamic arts organization and cultural attraction. This person is capable of hitting high organizational performance standards at a time of intense growth. They are a vanguard of museums and a passionate fan of Rock and Roll who possesses the grit to help connect us with Rock and Roll fans around the world.

Vice President of Sales and Marketing  - Job No. 1806 - The Vice President of Sales and Marketing is a key member of the senior staff and works to fulfill the Rock Hall mission – to engage, teach and inspire through the power of rock and roll. They lead all marketing, communications, social media, public relations, group sales, facility rentals, attendance, and sponsorship for the Hall of Fame. This leader inspires the team to reach a broad audience through innovation, strategic planning and action. This person will collaborate with the leadership team to ensure the Rock Hall’s voice reflects the strategic mission, vision, and goals of the organization and helps connect us with Rock and Roll fans around the world.

Manager of Group Sales – Job No. 1815 – The Manager of Group Sales is responsible for sales of the Rock Hall’s group ticket program, generating attendance and revenue, acquiring new business, capturing repeat business, and maintaining relationships with partners and existing clients.

Building Maintenance Technician – Job No. 1814 – The Building Maintenance Technician reports to the Assistant Chief Building Engineer and works with the Senior Director of Facilities and Engineering and the Chief Building Engineer to help perform any necessary building maintenance for the Rock & Roll Hall of Fame and ensure our building is kept to the highest possible standard. The Building Maintenance Technician provides safe and efficient service to Rock Hall staff, partners and visitors.

Staff Accountant – Job No. 1812 – The Staff Accountant is an integral member of the Finance Team in supporting the Rock Hall’s mission – to engage, teach and inspire through the power of rock and roll.  This position is responsible for assisting in the monthly financial close and account reconciliation processes, completing quarterly and annual government surveys, assisting in the preparation of grant proposals, tracking expenditures relating to grants and restricted funds received by the Rock Hall, as well as completing financial data on periodic and annual grant reports.  The Staff Accountant is responsible for understanding as well as assuring the Rock Hall’s compliance with state and federal grant regulations. The Staff Accountant is also responsible for reviewing and reporting various tax liabilities for the Rock Hall.

Image Archivist – Job No. 1811 – The Rock & Roll Hall of Fame is currently considering applicants for the position of Image Archivist.  The Image Archivist reports to the Director of Archives and is responsible forprocessing, digitizing, cataloguing and creating access to the Rock & Roll Hall of Fame’s museum and archival collections; conducting historical research to validate, update, and correct collections data; applying archival standards to digitization process of archival materials and digital media.


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The Rock & Roll Hall of Fame is excited to announce our Spring 2019 Semester internships! We are looking for talented, career driven college and graduate school students to support Rock Hall initiatives. The Rock Hall offers project based internships which allows our interns to apply the skills they have learned at college in a fast paced and exciting work environment. Learn more and apply by clicking here

We are a nonprofit organization that exists to engage, teach, and inspire through the power of Rock and Roll. We carry out this mission through our educational programs, our library and archives, and through the operation of our world-class museum that collects, preserves, exhibits, and interprets Rock and Roll. The Rock & Roll Hall of Fame values innovation, collaboration and intentional growth. Over the last 23 years, we have hosted nearly 12 million visitors onsite. Passion for music is a must.

Internship opportunities are limited by the needs of our departments, therefore, not all internships will be offered each semester. If you have any questions about the Rock Hall’s internship program, please contact Sean Hislop by email at [email protected].



  • Great work experience 
  • Exciting work environment 
  • Flexible work schedules 
  • Discounts on Rock Hall merchandise 
  • Paid parking 
  • Paid Stipend
  • Additional training and professional development opportunities



  • Prepare a cover letter and resume.  
  • Prepare a one-page summary describing what you hope to bring to the internship and what you hope to gain during the internship
  • Include a letter of reference/recommendation from a professor in your field. Letters may be sent separately to Sean Hislop at [email protected] if necessary.
  • Fill out an application by clicking here and attach your supporting documents.
  • You must submit a resume, cover letter, one-page summary, and letter of recommendation, otherwise your application will not be considered.


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Become a Roadie at the Rock Hall!

Roadies (volunteers) have the unique opportunity to contribute their gift of time and talent to the Rock and Roll Hall of Fame and Library and Archives. 

Roadies often give us a hand during regular business hours: 8:30 a.m. – 5:30 p.m. Monday – Friday, including occasional special events in the evenings and weekends.

* While there are limited volunteer opportunities currently available; applications are always accepted. We will contact prospective applicants who have the appropriate skill sets and availability when an opportunity arises.


Benefits of being a Roadie...

  • Paid parking
  • Museum store discount
  • Museum cafe discount
  • Rock Hall or Roadie t-shirt
  • Opportunities to attend Museum functions
  • and much more!

* To be considered an active Roadie, you must be available to volunteer a minimum of 48 hours a year (approximately 4 hours a month).


Interested? Click here to apply online.


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A docent is a member of the Rock Hall Roadie Volunteer Program who is specially trained to conduct interpretive tours of the Rock & Roll Hall of Fame for visitors of all ages. All docents attend an intensive Docent Training Course which covers the history of rock and roll, the contents of all Museum exhibits and touring techniques. They provide tours of the museum to visitors, members, and events, and also train other volunteers and assist with volunteer opportunities. Docents attend continuing education courses offered by the education department.

If you are interested in learning more about the docent program, please email [email protected].

1100 Rock and Roll Boulevard, Cleveland, Ohio 44114 • [email protected] • • 888-764-7625