Careers

Are you Ready to Rock?

Be a Rock Star and help us engage, teach and inspire through the power of Rock and Roll.

 

We offer excellent internship opportunities to eligible college or graduate school students. Internships are offered in various departments including: Museum Collections, Development, Digital Media, Education, Human Resources, Legal, Library and Archives, Marketing and Communications and other departments.

We also offer an exciting work environment, great hands on experience, plus additional professional development workshops and training during the summer session.

Careers

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Please click on the job title below to learn more about the position.

Director of Membership - Job No. 1604 - The Director of Membership reports to the Vice President of Development and External Relations and is responsible for maintaining and expanding membership at the Rock Hall by creating, implementing, and evaluating membership renewal and acquisition programs. 

Director of Development - Job No. 1605 - The Director of Development reports to the Senior Director of Development and is responsible for attracting philanthropic support for the Rock Hall’s programs from foundations, corporations, and government entities. This includes establishing and maintaining long-term relationships with prospective and current philanthropic partners; overseeing development of compelling grant proposals and corporate appeals; tracking and reporting on portfolio activity and success.

Director of Content Marketing - Job No. 1606 - The Director of Marketing Content reports to the Vice President of Marketing and Communications and manages and monitors content marketing and digital audience development across owned and shared media channels. This position is responsible for defining and executing content strategy and managing an interdepartmental team to expand distribution channels, grow brand awareness and relevance, facilitate lead generation and drive revenue goals.

Customer Service Positions

We accept applications for the following positions on an ongoing basis. Should it be determined that your qualifications are among the best suited for the position, the Human Resources department will contact you. No telephone calls, please.

Security Representative

Responsibilities include monitoring the Museum to ensure a safe and secure environment, providing superior visitor service and accurate information about the Museum. this position requires a high school diploma or equivalent, a minimum of six months experience in a highly visible security position or criminal justice/law enforcement training preferred. CPR and First-Aid training is highly desired. We accept applications for full and part time positions as well as seasonal positions (Memorial Day through Labor Day) on an ongoing basis. Candidates must have the ability to work a flexible schedule including evenings, weekends, holidays, overtime and the ability to work rotating shifts and on short notice. Must have reliable transportation. Employment is contingent upon the ability to successfully pass a background investigation, drug screen and a reference check. There is no job number associated with this position.

Click here to apply online.

Visitor Service Representative

Responsibilities include providing superior visitor service by assisting visitors and providing accurate information about the Museum. This position requires a high school diploma or equivalent. One to three years customer service experience; front-line hospitality experience preferred, excellent interpersonal communication, bi-lingual capabilities helpful. We accept applications for full and part time positions as well as seasonal positions (Memorial Day through Labor Day) on an ongoing basis. Candidates must have the ability to work a flexible schedule including evenings, weekends, holidays, overtime and the ability to work rotating shifts and on short notice. Must have reliable transportation. Employment is contingent upon the ability to successfully pass a background investigation, drug screen and a reference check. There is no job number associated with this position.

Click here to apply online.

Seasonal Positions

Membership Representative - The Membership Representative is responsible for selling and promoting memberships in support of the Museum’s strategic objectives. This position serves as primary point of contact for prospective new members, determining their needs and offering the appropriate membership solutions.

We recruit for seasonal Visitor Service and Security Representative positions every spring. Seasonal positions during the summer are from mid-May through Labor Day. Interested candidates must have the ability to work up to 29 hours a week with a flexible schedule including evenings, weekends, holidays, overtime and the ability to work rotating shifts and on short notice. Must have reliable transportation. Employment is contingent upon your ability to pass a background investigation, drug screen and a reference check.

To apply, click the links above in the position descriptions. Any questions, please contact Human Resources.

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Should it be determined that your qualifications are among the best suited for the position, the Human Resources Department will contact you. No telephone calls, please. As a condition of employment for all positions, applicants must successfully pass a Rock and Roll Hall of Fame and Museum background investigation, drug screen and reference check.

The Museum accepts employment applications for Visitor Service and Security Representatives on an on-going basis. There are no job numbers associated with the Visitor Service or Security Representative positions.  

The Rock and Roll Hall of Fame and Museum is an equal opportunity employer and Drug Free Workplace.

The f.y.e. Museum store is currently seeking summer sales associates. Interested candidates must possess an energetic, upbeat personality, cashier and customer service experience, strong organizational skills, and the ability to work in a fast-paced environment. Click here for employment opportunities at f.y.e. Search for keyword '87BR'

Any questions regarding employment at f.y.e, please contact [email protected].

Visit www.clevelandplusliving.com to learn more about living in Cleveland.

Internships

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The Rock and Roll Hall of Fame offers excellent internship opportunities to eligible college or graduate school students. For information on the internships and how to apply, please click on the preferred department listing below. (Based on the needs in each department, each internship may not be offered every semester).

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Eligibility

An intern must currently be enrolled in a college or graduate school program, preferably sophomore - senior status. Internships are done on a volunteer basis. The Museum does not offer compensation. Availability to work 12 or more hours a week, up to 40 hours a week during the summer, for a minimum of 8 weeks. Requirements may vary per department. 

We Offer

  • Great work experience
  • Exciting work environment
  • Flexible work schedules
  • Discounts on Rock Hall merchandise
  • Paid parking
  • Additional training, professional development and benefits during the summer session 

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Application Procedures

Please apply online within each department listing. Complete the following steps to apply for an internship with the Rock and Roll Hall of Fame and Museum: 

  • Prepare a cover letter and resume.
  • Include a letter of reference/recommendation from a professor in your field.*
  • Personal Statement - prepare a one-page summary describing what you hope to bring to the internship and what you hope to gain during the internship.

*the letter of recommendation may be sent separately from the online application materials if necessary. Please submit to [email protected].

Application Deadlines

Deadlines for college internship applications are as follows: 
*Applications will still be considered after scheduled deadlines for internship positions that have not been filled.

Summer (May – August)
Deadline March 15

Fall (September – December)
Deadline August 15

Spring (January – May)
Deadline December 15

To learn more about the Internship Program contact  [email protected].

 

Volunteers

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Become a Roadie at the Rock Hall!

Roadies (volunteers) have the unique opportunity to contribute their gift of time and talent to the Rock and Roll Hall of Fame and Library and Archives. 

Roadies often give us a hand during regular business hours: 8:30 a.m. – 5:30 p.m. Monday – Friday, including occasional special events in the evenings and weekends.

* While there are limited volunteer opportunities currently available; applications are always accepted. We will contact prospective applicants who have the appropriate skill sets and availability when an opportunity arises.

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Benefits of being a Roadie...

  • Paid parking
  • Museum store discount
  • Museum cafe discount
  • Rock Hall or Roadie t-shirt
  • Opportunities to attend Museum functions
  • and much more!

* To be considered an active Roadie, you must be available to volunteer a minimum of 48 hours a year (approximately 4 hours a month).

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Interested? Click here to apply online.

 

Docent

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A docent is a volunteer who is specially trained to conduct interpretive tours of the Rock and Roll Hall of Fame and Museum for visitors of all ages. Docents are members of the Rock Hall Roadie Volunteer Program. All docents attend an intensive Docent Training Course which covers the history of rock and roll, the contents of all Museum exhibits and touring techniques. Docents give tours to visitors, members, groups, at events, train other volunteers and assist with other volunteer opportunities. Docents attend continuing education courses offered by the education department.

The last docent training was completed in 2007. The next training dates have not been set. Please continue to check back for more information about the next docent training class. If you are interested in learning more about the docent program, please email [email protected].