Rock & Roll Hall of Fame Visitor Services Rep

Careers, Internships, Volunteers

Are you Ready to Rock?

Be a Rock Star and help us engage, teach and inspire through the power of Rock and Roll.

 

We offer excellent internship opportunities to eligible college or graduate school students. Internships are offered in various departments including: Museum Collections, Development, Digital Media, Education, Human Resources, Legal, Library and Archives, Marketing and Communications and other departments.

We also offer an exciting work environment, great hands on experience, plus additional professional development workshops and training during the summer session.

Careers

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YOUR ROCK & ROLL DREAM JOB AWAITS!  

Director of Corporate Relations - Job No. 1804 - The Director of Corporate Relations builds partnerships with corporations to attract philanthropic support for the Rock Hall. This includes identifying, cultivating and establishing new relationships; stewarding and expanding current relationships; overseeing development of compelling, creative corporate appeals; and tracking and reporting on portfolio activity and success.

Help Desk Support Specialist - Job No.1803 - The Help Desk Support Specialist resolves incidents and completes service requests. This includes installation, maintenance, troubleshooting and upgrading computer hardware, software, and peripheral. This role receives, assigns, prioritizes, documents and actively resolves end user requests. They assist in the use of applications such as Microsoft Office 365 Suite, Adobe Creative Cloud business software, including word processing, spreadsheets and database management; provides instruction or written documentation where required. They provide hardware and software support for our ticketing application, including WIFI connectivity, scanners and ticketing printers.

Communications and Content Coordinator - Job No.1802 - The Communications and Content Coordinator is responsible for assisting with public and media relations projects to achieve the Museum’s overall communications goals. The Coordinator collects, writes and distributes information to target audiences using a variety of communications vehicles.

Vice President of Digital Technology – Job No. 1801 – The Vice President of Digital Technology is a key member of the senior staff and works to fulfill the Rock Hall mission – to engage, teach and inspire through the power of rock and roll. They lead all digital initiatives of the Hall of Fame. These include website, digital interactives, and back-end tools used to drive strategic decision-making and efficiency. This leader inspires a tech team to innovate, drive change, identify future trends, and execute. This person will collaborate with the leadership team to weave technological efficiencies, new business opportunities, and enhanced interactions with our fans into all areas of our organization. The Rock & Roll Hall of Fame values innovation, collaboration and intentional growth. Over the last 23 years, we have hosted nearly 12 million visitors onsite and reached many more through our digital channels. Digital technology is an integral part of providing an outstanding experience to every music fan we engage. Passion for rock and roll is an absolute.

Internships

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The Rock & Roll Hall of Fame will be accepting applications for the Fall semester beginning on Wednesday, July 11. We offer awesome internship opportunities to undergrad and graduate school students. Internships availability is based on the needs of each department, and internship availability will vary every semester. 

Eligibility

An intern must currently be enrolled in a college or graduate school program, preferably sophomore - senior status. Internships are done on a volunteer basis. The Museum does not offer compensation. Availability to work 12 or more hours a week, up to 40 hours a week during the summer, for a minimum of 8 weeks. Requirements may vary per department. 

We Offer

  • Great work experience
  • Exciting work environment
  • Flexible work schedules
  • Discounts on Rock Hall merchandise
  • Paid parking
  • Additional training, professional development and benefits during the summer session 

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Application Procedures

Please apply online within each department listing. Complete the following steps to apply for an internship with the Rock & Roll Hall of Fame: 

  • Prepare a cover letter and resume.
  • Include a letter of reference/recommendation from a professor in your field.*
  • Personal Statement - prepare a one-page summary describing what you hope to bring to the internship and what you hope to gain during the internship.

*the letter of recommendation may be sent separately from the online application materials if necessary. Please submit to [email protected]

Application Deadlines

Deadlines for college internship applications are as follows: 
*Applications will still be considered after scheduled deadlines for internship positions that have not been filled.

Summer (May – August)
Deadline extended through April 20

Fall (September – December)
Deadline August 15

Spring (January – May)
Deadline December 15

To learn more about the Internship Program contact [email protected]

Volunteers

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Become a Roadie at the Rock Hall!

Roadies (volunteers) have the unique opportunity to contribute their gift of time and talent to the Rock and Roll Hall of Fame and Library and Archives. 

Roadies often give us a hand during regular business hours: 8:30 a.m. – 5:30 p.m. Monday – Friday, including occasional special events in the evenings and weekends.

* While there are limited volunteer opportunities currently available; applications are always accepted. We will contact prospective applicants who have the appropriate skill sets and availability when an opportunity arises.

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Benefits of being a Roadie...

  • Paid parking
  • Museum store discount
  • Museum cafe discount
  • Rock Hall or Roadie t-shirt
  • Opportunities to attend Museum functions
  • and much more!

* To be considered an active Roadie, you must be available to volunteer a minimum of 48 hours a year (approximately 4 hours a month).

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Interested? Click here to apply online.

Docent

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A docent is a member of the Rock Hall Roadie Volunteer Program who is specially trained to conduct interpretive tours of the Rock & Roll Hall of Fame for visitors of all ages. All docents attend an intensive Docent Training Course which covers the history of rock and roll, the contents of all Museum exhibits and touring techniques. They provide tours of the museum to visitors, members, and events, and also train other volunteers and assist with volunteer opportunities. Docents attend continuing education courses offered by the education department.

If you are interested in learning more about the docent program, please email [email protected].

1100 Rock and Roll Boulevard, Cleveland, Ohio 44114 • [email protected] • rockhall.com • 888-764-7625