Careers, Internships, Volunteers
Are you Ready to Rock?
Be a Rock Star and help us engage, teach and inspire through the power of Rock and Roll.
We offer excellent internship opportunities to eligible college or graduate school students. Internships are offered in various departments including: Museum Collections, Development, Digital Media, Education, Human Resources, Legal, Library and Archives, Marketing and Communications and other departments.
We also offer an exciting work environment, great hands on experience, plus additional professional development workshops and training during the summer session.
Please click on the job title below to learn more about the position.
Accounts Payable & Payroll Specialist – Job No. 1607 - The Accounts Payable and Payroll Specialist reports to the Accounting Manager and is responsible for performing all duties associated with the Accounts Payable function; the accurate & timely processing of Payroll for non-exempt staff; preparation of standard journal entries for the monthly close process; reconciliation of certain general ledger accounts, compilation of schedules/analyses, and other duties as requested by the Senior Director of Finance and/or the Accounting Manager.
Digital Archivist – Job No. 1608 – The Digital Archivist reports to the Head Archivist and is responsible for processing, digitizing, cataloguing and creating access to the Rock & Roll Hall of Fame’s museum and archival collections; conducting historical research to validate, update and correct collections data; applying archival standards to digitization process of archival materials and digital media.
Strategic Project Manager - Job No. 1609 - The Strategic Project Manager reports to the Vice President of Culture and Strategy and functions as the advisor to the VP of Culture and Strategy in executing on the organizational mission, vision, strategy and operations through a focus on five key areas: (1) working collaboratively with all departments to achieve the organization’s existing strategic plan, (2) managing special projects, keeping the projects on task and meeting deadlines, (3) increasing revenue through key channels with data-driven analysis, (4) improving the effectiveness of business operations through effective, efficient and strategically aligned analytical processes and decision-making tools, and (5) serving as a thought-partner and advisor to the VP of Culture and Strategy.
Merchandise Operations Coordinator – Job No. 1610 - The Merchandise Operations Coordinator reports to the Senior Director of Licensing and Merchandising and assists in delivering short and long-term annual and seasonal sales analysis through accurate reports. This position is also responsible for processing all accounting and operation aspects of the merchandise department and oversees e-commerce marketing and general operations, processing wholesale orders in addition to performing general administrative duties.
Customer Service Positions
We accept applications for the following positions on an ongoing basis. Should it be determined that your qualifications are among the best suited for the position, the Human Resources department will contact you. No telephone calls, please.
Responsibilities include monitoring the Museum to ensure a safe and secure environment, providing superior visitor service and accurate information about the Museum. this position requires a high school diploma or equivalent, a minimum of six months experience in a highly visible security position or criminal justice/law enforcement training preferred. CPR and First-Aid training is highly desired. We accept applications for full and part time positions as well as seasonal positions (Memorial Day through Labor Day) on an ongoing basis. Candidates must have the ability to work a flexible schedule including evenings, weekends, holidays, overtime and the ability to work rotating shifts and on short notice. Must have reliable transportation. Employment is contingent upon the ability to successfully pass a background investigation, drug screen and a reference check. There is no job number associated with this position.
Click here to apply online.
Visitor Service Representative
Responsibilities include providing superior visitor service by assisting visitors and providing accurate information about the Museum. This position requires a high school diploma or equivalent. One to three years customer service experience; front-line hospitality experience preferred, excellent interpersonal communication, bi-lingual capabilities helpful. We accept applications for full and part time positions as well as seasonal positions (Memorial Day through Labor Day) on an ongoing basis. Candidates must have the ability to work a flexible schedule including evenings, weekends, holidays, overtime and the ability to work rotating shifts and on short notice. Must have reliable transportation. Employment is contingent upon the ability to successfully pass a background investigation, drug screen and a reference check. There is no job number associated with this position.
Click here to apply online.
The f.y.e. Museum store is currently seeking an Apparel Manager, Assistant Manager, and Sales Associates. Interested candidates must possess an energetic, upbeat personality, cashier and customer service experience, strong organizational skills, and the ability to work in a fast-paced environment.
Click here for employment opportunities at f.y.e. Search for keyword '87BR'
Any questions regarding employment at f.y.e, please contact [email protected].
Membership Representative - The Membership Representative is responsible for selling and promoting memberships in support of the Museum’s strategic objectives. This position serves as primary point of contact for prospective new members, determining their needs and offering the appropriate membership solutions.
We recruit for seasonal Visitor Service and Security Representative positions every spring. Seasonal positions during the summer are from mid-May through Labor Day. Interested candidates must have the ability to work up to 29 hours a week with a flexible schedule including evenings, weekends, holidays, overtime and the ability to work rotating shifts and on short notice. Must have reliable transportation. Employment is contingent upon your ability to pass a background investigation, drug screen and a reference check.
To apply, click the links above in the position descriptions. Any questions, please contact Human Resources.
Should it be determined that your qualifications are among the best suited for the position, the Human Resources Department will contact you. No telephone calls, please. As a condition of employment for all positions, applicants must successfully pass a Rock and Roll Hall of Fame and Museum background investigation, drug screen and reference check.
The Museum accepts employment applications for Visitor Service and Security Representatives on an on-going basis. There are no job numbers associated with the Visitor Service or Security Representative positions.
The Rock and Roll Hall of Fame and Museum is an equal opportunity employer and Drug Free Workplace.
Visit www.clevelandplusliving.com to learn more about living in Cleveland.
A docent is a member of the Rock Hall Roadie Volunteer Program who is specially trained to conduct interpretive tours of the Rock & Roll Hall of Fame for visitors of all ages. All docents attend an intensive Docent Training Course which covers the history of rock and roll, the contents of all Museum exhibits and touring techniques. They provide tours of the museum to visitors, members, groups, and events, and also train other volunteers and assist with volunteer opportunities. Docents attend continuing education courses offered by the education department.
If you are interested in learning more about the docent program, please email [email protected].