Careers, Internships, Volunteers
Are you Ready to Rock?
Be a Rock Star and help us engage, teach and inspire through the power of Rock and Roll.
We offer excellent internship opportunities to eligible college or graduate school students. Internships are offered in various departments including: Museum Collections, Development, Digital Media, Education, Human Resources, Legal, Library and Archives, Marketing and Communications and other departments.
We also offer an exciting work environment, great hands on experience, plus additional professional development workshops and training during the summer session.
Careers
To the topPlease click on the job title below to learn more about the position.
Manager of Sales – Job No. 1710 - The Manager of Sales reports to the Senior Director of Sales and is responsible for sales of the Rock Hall’s facility rentals program, generating revenue, acquiring new business, and maintaining relationships with existing clients.
Manager of Community & Family Programs – Job No. 1709 - The Manager of Community & Family Programs reports to the Vice President of Education & Visitor Engagement and develops and implements targeted community outreach and engagement programs in order to serve the greater Cleveland community/Northeast Ohio and make the museum a place of cultural vibrancy and relevancy.
Vice President of Technology - Job No. 1708 - The Vice President of Technology reports to the President and CEO and is responsible for creating and guiding the Rock & Roll Hall of Fame’s institution-wide technology strategy and vision, as well as developing, implementing, measuring and maintaining digital and technological systems.
Admissions Experience Manager – Job No. 1706 - The Admissions Experience Manager reports to the Vice President of Education and Visitor Engagement and is responsible for the day-to-day operation of the Box Office, managing Box Office staff, and working with the broader Visitor Engagement team to make sure that the Rock Hall is providing the best quality service possible to all guests. The Admissions Experience Manager creates an exciting work environment for staff and guests through a passion for rock and roll.
Membership Manager – Job No. 1705 - The Membership Manager reports to the Director of Membership and is responsible for supporting the Rock Hall's strategic objectives by ensuring the highest quality member experience and managing the membership sales staff.
Librarian – Job No. 1702 - The Librarian reports to the Senior Director of Library and Archives and performs descriptive cataloging of library resources; assists in providing instruction and reference service and engaging users through outreach activities; assists in the collection development of library resources; and supervises the work of the Library Assistant, interns, and volunteers.
All Access Dining and Events
All Access Dining and Events is growing our café and catering team! We are currently hiring friendly individuals who want to be a part of a fun and energetic culture. If you love music and providing great customer service, you might be just who we are looking to hire. Qualified applicants should be outgoing, well organized and willing to go the extra mile to guarantee guest satisfaction. We currently have openings for:
Please click on the above positons to apply online.
Customer Service Positions
We accept applications for the following positions on an ongoing basis. Should it be determined that your qualifications are among the best suited for the position, the Human Resources department will contact you. No telephone calls, please.
Security Representative
Responsibilities include monitoring the Museum to ensure a safe and secure environment, providing superior visitor service and accurate information about the Museum. this position requires a high school diploma or equivalent, a minimum of six months experience in a highly visible security position or criminal justice/law enforcement training preferred. CPR and First-Aid training is highly desired. We accept applications for full and part time positions as well as seasonal positions (Memorial Day through Labor Day) on an ongoing basis. Candidates must have the ability to work a flexible schedule including evenings, weekends, holidays, overtime and the ability to work rotating shifts and on short notice. Must have reliable transportation. Employment is contingent upon the ability to successfully pass a background investigation, drug screen and a reference check. There is no job number associated with this position.
Click here to apply online.
Visitor Service Representative
Responsibilities include providing superior visitor service by assisting visitors and providing accurate information about the Museum. This position requires a high school diploma or equivalent. One to three years customer service experience; front-line hospitality experience preferred, excellent interpersonal communication, bi-lingual capabilities helpful. We accept applications for full and part time positions as well as seasonal positions (Memorial Day through Labor Day) on an ongoing basis. Candidates must have the ability to work a flexible schedule including evenings, weekends, holidays, overtime and the ability to work rotating shifts and on short notice. Must have reliable transportation. Employment is contingent upon the ability to successfully pass a background investigation, drug screen and a reference check. There is no job number associated with this position.
Click here to apply online.
MUSEUM STORE
The f.y.e. Museum store is currently seeking Sales Associates. Interested candidates must possess an energetic, upbeat personality, cashier and customer service experience, strong organizational skills, and the ability to work in a fast-paced environment.
Click here for employment opportunities at f.y.e. Search for keyword '87BR'
Any questions regarding employment at f.y.e, please contact [email protected].
Seasonal Positions
We recruit for seasonal Visitor Service and Security Representative positions every spring. Seasonal positions during the summer are from mid-May through Labor Day. Interested candidates must have the ability to work up to 29 hours a week with a flexible schedule including evenings, weekends, holidays, overtime and the ability to work rotating shifts and on short notice. Must have reliable transportation. Employment is contingent upon your ability to pass a background investigation, drug screen and a reference check.
To apply, click the links above in the position descriptions. Any questions, please contact Human Resources.
.................................................................................................................................................
Should it be determined that your qualifications are among the best suited for the position, the Human Resources Department will contact you. No telephone calls, please. As a condition of employment for all positions, applicants must successfully pass a Rock & Roll Hall of Fame background investigation, drug screen and reference check.
The Museum accepts employment applications for Visitor Service and Security Representatives on an on-going basis. There are no job numbers associated with the Visitor Service or Security Representative positions.
The Rock & Roll Hall of Fame is an equal opportunity employer and Drug Free Workplace.
Visit www.clevelandplusliving.com to learn more about living in Cleveland.
Internships
To the topThe Rock & Roll Hall of Fame offers excellent internship opportunities to eligible college or graduate school students. For information on the internships and how to apply, please click on the preferred department listing below. (Based on the needs in each department, each internship may not be offered every semester).
- Library and Archives
- Education
- Programs & Community Engagement
- Human Resources
- Legal
- Communications
- Marketing
- Museum Collections
- Digital Media
- Technology
- Strategy
- Intern (department not listed)
.................................................................................................................................................
Eligibility
An intern must currently be enrolled in a college or graduate school program, preferably sophomore - senior status. Internships are done on a volunteer basis. The Museum does not offer compensation. Availability to work 12 or more hours a week, up to 40 hours a week during the summer, for a minimum of 8 weeks. Requirements may vary per department.
We Offer
- Great work experience
- Exciting work environment
- Flexible work schedules
- Discounts on Rock Hall merchandise
- Paid parking
- Additional training, professional development and benefits during the summer session
.................................................................................................................................................
Application Procedures
Please apply online within each department listing. Complete the following steps to apply for an internship with the Rock & Roll Hall of Fame:
- Prepare a cover letter and resume.
- Include a letter of reference/recommendation from a professor in your field.*
- Personal Statement - prepare a one-page summary describing what you hope to bring to the internship and what you hope to gain during the internship.
*the letter of recommendation may be sent separately from the online application materials if necessary. Please submit to [email protected].
Application Deadlines
Deadlines for college internship applications are as follows:
*Applications will still be considered after scheduled deadlines for internship positions that have not been filled.
Summer (May – August)
Deadline March 31 - EXTENDED!
Fall (September – December)
Deadline August 15
Spring (January – May)
Deadline December 15
To learn more about the Internship Program contact [email protected].
Volunteers
To the topBecome a Roadie at the Rock Hall!
Roadies (volunteers) have the unique opportunity to contribute their gift of time and talent to the Rock and Roll Hall of Fame and Library and Archives.
Roadies often give us a hand during regular business hours: 8:30 a.m. – 5:30 p.m. Monday – Friday, including occasional special events in the evenings and weekends.
* While there are limited volunteer opportunities currently available; applications are always accepted. We will contact prospective applicants who have the appropriate skill sets and availability when an opportunity arises.
.................................................................................................................................................
Benefits of being a Roadie...
- Paid parking
- Museum store discount
- Museum cafe discount
- Rock Hall or Roadie t-shirt
- Opportunities to attend Museum functions
- and much more!
* To be considered an active Roadie, you must be available to volunteer a minimum of 48 hours a year (approximately 4 hours a month).
.................................................................................................................................................
Interested? Click here to apply online.
Docent
To the topA docent is a member of the Rock Hall Roadie Volunteer Program who is specially trained to conduct interpretive tours of the Rock & Roll Hall of Fame for visitors of all ages. All docents attend an intensive Docent Training Course which covers the history of rock and roll, the contents of all Museum exhibits and touring techniques. They provide tours of the museum to visitors, members, groups, and events, and also train other volunteers and assist with volunteer opportunities. Docents attend continuing education courses offered by the education department.
If you are interested in learning more about the docent program, please email [email protected].
